CX360 by SkillSmith improves product knowledge and creates rewarding experiences for your customers, so they drive social advocacy and generate revenue for you.
Dynamic leaderboards and virtual badges motivate customers to engage consistently
Create custom goals based on your product strategy or individual customer profiles
Boost content consumption with easy-to-assimilate bite-sized content
Have focused topical discussions in a community environment that drives product awareness
SkillSmith offers you the tools to create informative content that boosts product adoption by 3x. Our platform fosters sharing of content in rich format. With 200+ reward options and gamified motivators to motivate your customers consume content and exhibit advocacy behavior, you will see a spike in your brand awareness and customer lifetime value.Request Demo
Never lose track of your customers’ progress with SkillSmith. Keep them consistently engaged in participating on a daily basis and achieve the goals you’ve set for them.
Create exciting challenges around completing tasks based on your product strategy
Customers take up quick assignments to showcase their understanding of your product
Thrill your customers by offering rewards for watching demos, completing challenges, and more
Monitor progress with SkillSmith’ intelligent analytics that offer valuable insights
Gaining an understanding of your customers’ learning behavior is crucial to building an effective customer training program. CX360 by SkillSmith offers program managers valuable insights that allow them to accelerate product adoption and social sharing.Request Demo
Build valuable customer relationships that boost loyalty and lifetime value with CX360. Our platform integrates seamlessly with major CRM, POS, ESP software, allowing you to automate and merge customer training data.
Merge your customer training data with popular CRMs - Salesforce, Oracle, Zoho, and more
Create compelling automated campaigns based on your customers’ learning patterns
Dramatically increase usage and security while allowing customers to sign-in with a single click
Create, manage and update engagement across all popular POS systems – Shopify, Magento, and more – or connect through API seamlessly.
With valuable integrations, our platform lets you create multiple touchpoints and reward interactions as well. You can track every customer activity and create content that drives engagement.Request Demo
Engage each customer in their learning and advocacy journey. Employ our smart tools that boost content consumption, lead to an increase in product usage, and develops advocacy behavior.
Boost your reach with integrated referral tools that allow customer to send personalized referrals
200+ reward options ensure that your customers are motivated to learn, use and share your products
Encourage customers to exhibit desirable behavior, such as recommending your product or completing modules
Thrill customers with social badges and dynamic leaderboards that entice them to share their achievements on social media
Easily encourage your customers to complete milestones and fast-track achievements that lead to product adoption. Our platform features an inbuilt Artificial Intelligence Engine that boosts personalization and delivers a satisfying user experience for each customer. That satisfaction of achievement leads to longer lifetime value and a measurable boost in social advocacy.Request Demo
Allow your customer success teams to focus on important areas. Our platform helps you identify key problem areas and create on-demand training content that reduces customer wait time and support tickets.
Create automated messages to commonly asked questions and reduce ticket overloads
Our platform enables you and your customers to create informative content that accelerates onboarding
Host topical discussions within channels to address customer concerns and create a vibrant, vocal community
Reduce waiting time to offer your customers a positive experience everytime
Your customers don’t want to wait to get their queries resolves. Create informative content, product demos, and more so you can get them onboarded without losing opportunities.Request Demo